Our terms 2018-05-24T09:52:02+00:00

Prices:
All prices are purchase prices without VAT and shipping.

Delivery:
Goods are delivered with UPS. Shipping cost will be calculated based on your order. For an exact quote please contact us.

Backorder:
Sometimes our suppliers can’t deliver in time. In these cases we’ll backorder certain items and deliver these, with no shipping cost, as soon as they’re back in stock. If you have chosen to divide your delivery, you will be charged for shipping according to the delivery terms above.

Minimum order:
No minimum order.

Payment:
We apply pro forma invoices for customers outside Sweden. The goods will be shipped after payment is received.

Transport damages:
All transport damages should be reported directly to the transporter and compensated for by the transport company. A written note should be left on the shipping document and you and the driver should sign and keep a copy each. Compensation will be payed by the transport company.

Reclamations:
Reclamations (not transport damages) should be reported to us no later than 8 days after receipt of the goods. Returning of goods can only take place after agreement with us. Shipping documents for return will be obtained by us.

Reservation:
We reserve ourselves for eventually selling out.

Validity:
These terms are valid from 01012018 until further notice.

This Privacy Policy describes how Sköna Ting (Enzell & Partner AB, ID 556688-1859) collects, uses, discloses and stores your personal data. The policy has been developed to present how we ensure that your personal data is processed in accordance with the General Data Protection Regulation (GDPR). The Privacy Policy applies to all contact made with Sköna Ting, such as visits to our website, contact with our customer service, account holdings and ordering.

What is personal data?
All information that can be used to identify an individual is defined as personal data. It includes the most basic information, such as name and contact information, but also information such as order history, IP number and other information that in one way or another can be traced to a person.

When do we manage your personal data?
We collect and manage your personal data when you create an account, make a purchase, contact our customer service or visit or website. We collect the information we need to provide our services and to provide you with the best service possible.

What personal data do we manage?
The personal data listed below we collect and manage in connection with a completed purchase:

  • Name of contact
  • Company name
  • Delivery address
  • Invoice information
  • Company ID/VAT number
  • Phone number
  • E-mail address
  • Eventual website address
  • Information about your purchases (order history)
  • Eventual other information that the customer provides us in connection to the purchase (e.g. delivery description, labelling for goods or order number)

For those who have an account
The personal data listed below we collect and manage when you create an account on our website:

  • Name of contact
  • Company name
  • Delivery address
  • Invoice information
  • Company ID/VAT number
  • Phone number
  • E-mail address
  • IP address and information about your usage on Sköna Ting’s website

For those who have been in contact with us
When you are in dialogue with us, visit us at trade shows or contact our customer service, we will keep the necessary information that can facilitate and improve our services for you. What data is saved depends on the scope of the current case and below is listed the information that might be saved:

  • Name of contact
  • Company name
  • Delivery address
  • Invoice information
  • Phone number
  • E-mail address

Why do we manage your personal data?
Sköna Ting manages your personal data in order to:

  • Fulfill our obligations to you as our customer, such as execution of purchase, invoicing, delivery and provision of support
  • Manage our customer relationship and provide our services
  • Provide relevant information by mail, e-mail and telephone
  • Provide you with relevant information and custom offers in newsletters as well as on the website
  • Follow applicable legislation, such as accounting laws

How long do we save your data?
Your personal data will only be saved in cases where there is a need to save them in order to fulfil the purposes for which they were once collected. The personal data will be saved for a maximum of 24 months from the date you were last active with Sköna Ting, for example through an order or through contact with our customer service. In cases where there is a legal obligation, the data can be saved longer. In order get your data deleted, you can contact us at any time and we will ensure that your information is deleted from our system within 24 hours. Some information that may occur on e.g. invoices we cannot delete, for accounting reasons.

Information security
We will always manage data about you reliably and we will not share this information with third parties.

How do we protect your data?
You can always feel safe when you give your personal data to us. We always protect your personal data against unauthorized access, change and deletion. All personal data is stored in a database that is protected by permission management, encryption and firewall.

Our responsibility, your right
We are responsible for processing your personal data in accordance with applicable laws. At your request or on our own initiative, we will correct, delete or supplement any information that is found to be incorrect, incomplete or misleading. You are entitled to request a registry extract of the personal data we manage and you may contact us at any time to have your data deleted or changed.

Changes
We may update this Privacy Policy if our conditions or our way to manage personal data changes. The latest version will always be available here.

Contact information
Please contact us if you have any questions regarding this Privacy Policy, the processing of your personal data or if you wish to request a registry extract. Our contact information can be found here.